A guide to Dell Business Service Options

Making a technology purchase for you business can seem like a daunting prospect but do not worry, Dell has a service plan that could help you get on track with your purchases and keep your business running smoothly for years to come.

Choose a Dell IT service plan

The first thing you must do is assess your business goals and your company’s uptime needs. You also need to figure out the impact of any downtime on your business and also if you have any dedicated IT staff either in house or on call. This will help Dell determine the service you need.

About Dell ProSupport

The best service plan for small-medium businesses will include Dell ProSupport which is a program designed for companies with limited or not IT staff. Alternatively the ProSupport for IT program will help you existing IT department.

Dell ProSupport give you access to Dell experts around the clock abd has “hot to” guide for most business software including Norton™ AntiVirus, Microsoft® Office, Microsoft® Small Business Server, Adobe® Photoshop® and Adobe Acrobat®. Dell will also work with any third part vendors by using its single-point of contact management system, and is willing to take responsibility for your problems.

Add-ons tailored to your needs

There are also packages which you can add on to your ProSupport option such as CompleteCare and Accidental Damage Protection. However, Dell will help you choose what you need, and only what you need, preventing you from draining your budget.