A guide to installing and downloading with Norton

If you are looking to purchase a new Norton package and are unsure of the downloading and installation process, then let PC Site® guide you through it…

The first step

Before you r press that “download now” button, you must make sure you have removed any previous antivirus software from your computer. Also save and close any programs or windows you may have open, this will make the process runs a lot smoother.

How do I download my new Norton software?

Once you have decided on your perfect package and have gone through the payment process and have landed on the order confirmation page, click the “start download” button.

Some people will receive a message about ActiveX control; if you do, don’t panic, just click the message bar at the top of the page and click “Install ActiveX” then “Install” in the next window. This ensures a safe download, but hasn’t downloaded your product yet.

The downloading process should start automatically and then follow the instructions on screen until it is complete.

How do I install the software?

Once you download is complete, installation should start automatically with file extraction, is not then simply double click the “Install Norton” icon on your desktop. When the file extraction is complete you will be shown the licence agreement, read it through, then click “I agree” to continue.

When the installation is complete you will be asked to create a Norton account. If you don’t already have one click “create a Norton account” and fill in you details. When the process is complete you will see a screen that confirms your email address and account information. Click next to activate the product.

How do I activate my software?

This step will vary from product to product but most will have to complete a system scan which will ensure your PC is not infected with any viruses or spyware. After this, if there are any problems, click the “fix now” button.